Quantum Care Cancer Center Pvt Ltd (“Quantum Care Cancer Center”, “We”, “Us”, “Our”) is committed to respecting the privacy of every individual who shares information with us. Your privacy is important to us, and we take reasonable care and precautions to protect the information we receive from you (“User”). We adhere to applicable data protection laws in India.

This Privacy Policy (“Policy”) explains the collection, storage, processing, disclosure, and transfer of your Personal Information (defined below), particularly when you access or use the website www.quantumcare.cc (“Website”) and any related services (“Services”) provided by Quantum Care Cancer Center Pvt Ltd.

The terms “You” or “Your” refer to any user (registered or unregistered) of the Website and/or Services.

1. Access

We collect your Personal Information directly from you, through third parties, and automatically through our Website. This may include information about the device you use, your login time, IP address, and other information listed in Clause 5 below.

You may access or request access to the Personal Information shared by you by writing to us at the email address provided in Clause 15. You may also request to provide additional Personal Information if required.

We ensure that the Personal Information shared by you remains accessible to you.

2. Consent

By choosing the opt-in option on our Website, providing your Personal Information, or availing any Services offered by Quantum Care Cancer Center Pvt Ltd, you confirm that:

• You freely consent to the collection, storage, processing, disclosure, and transfer of your Personal Information as described in this Policy.
• You understand how your information will be used.
• You acknowledge that providing Personal Information voluntarily will not result in any wrongful loss if processed according to this Policy.

Quantum Care Cancer Center Pvt Ltd is not liable for any loss arising from incorrect or inaccurate Personal Information provided by you.

3. Control Over Your Personal Information

You may withdraw your consent at any time by writing to us at info@quantumcare.cc

If you wish to correct or update your Personal Information, you may write to our Grievance Officer (contact details under Clause 15) stating the reason for the request.

Once you withdraw consent, Quantum Care Cancer Center Pvt Ltd may be unable to provide you certain Services or access to the Website if the information is necessary for service delivery.

4. Changes to the Privacy Policy

Quantum Care Cancer Center Pvt Ltd may update this Privacy Policy periodically with or without prior notice. The date of the last update will be mentioned at the bottom of this document.

5. Personal Information Collected

The Personal Information collected may include, but is not limited to:

• Name of patient, caregiver, counselor, therapist, or healthcare professional
• Birth date / age
• Gender
• Address (including country and PIN code)
• Phone number / mobile number
• Email address
• Mental, physical, and emotional health information
• Medical or therapy records and history
• Financial and payment information (for service purchases)
• User details provided at registration
• Records of interactions with Quantum Care Cancer Center Pvt Ltd representatives
• Usage details such as time, frequency, duration, features used, and storage usage
• Technical data such as IP address, cookies, browser type, referring URL, errors generated, operating system, and time zone
• Master data and transaction details within your user account
• Any other information voluntarily shared by you

(Collectively referred to as “Personal Information”.)

6. How We Collect Personal Information

We may collect your Personal Information through:

• Registration or intake forms
• Information provided to Quantum Care Cancer Center Pvt Ltd therapists or representatives
• When you register on our Website or through partner platforms
• During the course of receiving therapy or wellness services
• Use of Website features
• Linking third-party accounts
• Cookies (explained in Clause 9)

7. Use of Personal Information

Your Personal Information may be used for the following purposes:

• To provide effective mental-health/wellness services
• To operate and improve the Website and Services
• To perform research and analysis to enhance our services and content
• To contact you for appointments, technical issues, reminders, updates, and announcements
• To send promotional communications from Quantum Care Cancer Center Pvt Ltd or its partners
• To advertise Quantum Care Cancer Center Pvt Ltd products or services
• To share information with partners for the provision of specific requested services
• To manage contractual obligations
• To build and maintain your profile on the Website
• To comply with legal, regulatory, or judicial requirements
• To investigate and prevent fraud, misuse, or violations
• To create aggregated, anonymous datasets for research and analytics

(Collectively referred to as “Purposes”.)

8. Sharing and Transferring Personal Information

Once you consent to sharing Personal Information, you authorize Quantum Care Cancer Center Pvt Ltd to share or transfer your data—including across international borders—with:

• Cloud service providers
• Affiliates, partners, and mental-health professionals
• Third-party service providers
• Banks and financial institutions
• Legal and regulatory authorities

Some countries may not have data protection laws as strict as India. Quantum Care Cancer Center Pvt Ltd will ensure contractual safeguards to require transferees to comply with this Policy.

9. Use of Cookies

Quantum Care Cancer Center Pvt Ltd may store temporary or permanent cookies on your device. You may block or delete cookies using your browser settings. Certain Website features may not function correctly if cookies are disabled.

Third-party advertisers or partners may also place cookies. Quantum Care Cancer Center Pvt Ltd is not responsible for third-party cookies or their data practices.

We encourage you to review the privacy policies of external websites.

10. Security

We use reasonable security measures such as:

• Role-based access controls
• Password protection and MFA
• Encryption
• Secure servers and restricted access

While we take reasonable steps to protect your data, the internet is not completely secure. Quantum Care Cancer Center Pvt Ltd cannot guarantee absolute security and is not liable for unauthorized access or accidental disclosure.

11. Third-Party Links

Our Website or Services may include links to third-party websites. These are governed by their own terms and privacy policies. Quantum Care Cancer Center Pvt Ltd is not responsible for their content, practices, or data handling.

Do-Not-Track Requests:
We currently do not respond to browser-based “Do Not Track” signals. We may update this if standards evolve.

12. Rectification of Personal Information

To update or correct your Personal Information, write to us at:

info@quantumcare.cc
We will make reasonable efforts to update your information promptly.

13. Compliance With Laws

You must comply with applicable laws of your jurisdiction when using our Website or Services. If any term of this Policy conflicts with your local law, you should not use our Services.

14. Storage Duration

Quantum Care Cancer Center Pvt Ltd will store your Personal Information for at least three (3) years from your last use of the Services or Website, or for a longer period if required by law.